The way people work together – as colleagues and customers – would no longer be recognizable to time travellers from just a short generation ago. Our new world is hyper-connected; change is super-charged; machine intelligence is ubiquitous; and decisions are increasingly data-driven.
What if you could fast-track practical innovation in your business? The Mavin digital transformation team will work with you to inspire new ideas and drive practical innovation. Supremely pragmatic, this is about making positive change happen: life is not an academic exercise. Mavin has a pragmatic approach. We create a digital agenda around six core initiatives – designed to speed time-to-value. It spans strategy and experimentation through to transformation leadership and performance delivery.
o Customer Experience - Leaders in customer experience outperform the market by 27%.
80% of CEOs believe they deliver a superior customer experience. Only 8% of customers agree. It’s time to close the gap. Make customer experience your differentiator – converting customer insight into advocacy and advocacy into business. With our expertise in customer experience orchestration, Mavin will help you transform customer experience – boosting loyalty, decreasing cost-to-serve and increasing revenues.
o Digital Organization - Empower your organization and workforce to lead in a virtualized world.
o Business Analytics and Data Science - Inspire innovation and generate new revenue and profit with analytics. 90% of businesses expect data-driven insight to become a key differentiator The future belongs to those who harness data opportunities. Growth and competitiveness depend on your ability to collect, integrate, manage and transform data into business insights and outcomes. Mavin Codex is a complete portfolio for data-driven business transformation in every market. With deep domain knowledge and expertise, we design, build, run and secure your smart business services and data platforms. Unlock the value of your data today.
o Digital Business Design - Envision a step-change in business and operational models to master new value chains for digital engagement and deliver.
o Digital Technology Strategy - Enterprise IT is still playing catch-up in digitally transformed business Consumer expectation has been revolutionized by mobility and instant access to services and information. You need new business models – and new models need new approaches to the technology ecosystem. It must be secure, deliver on continuity, and most importantly, be ready for constant innovation and business change. Ensure that technology strategy supports your digital strategy – becoming the foundation for success.
o Governance, Risk and Compliance - Protect your brand, your reputation and your customers from regulatory or security breach.